SHEMZO

Refund and Exchange Policies

. To ensure a smooth shopping experience and that our products meet your needs, we kindly ask you to check your order while the courier man is still at your doorstep. If you have any issues or concerns, you can return the item on the spot and you will only have to pay for the delivery fee to the courier man before he leaves. · Please note that this will be your only way to refund an order . For Exchange : After you pay the delivery fee to the courier man and he leaves, you are welcome to place a new order on our website, and we will be happy to assist you. . If you have any concerns or complaints, we love hearing from you and are always here to help. Contact us at shemzo.modestpieces@gmail.com—we’re always happy to assist!